Description
1. About the Mouse Pad Odor:
Dear buyer, to expedite the delivery process, the rubber and ink used in your mouse pad are packaged immediately after undergoing heat treatment during production. This may result in a temporary rubbery smell. Please be assured that placing it in a well-ventilated area will quickly dissipate the odor.
2. Concerning Mouse Pad Size:
Dear buyer, the manufacturing process involves the expansion and contraction of rubber due to heat. With our standard rolling packaging, there may be a normal size variance of 0.5-1cm after long-distance transportation.
3. Regarding Mouse Pad Edges:
Dear buyer, if you prefer an unlocked edge, note that our mouse pads, made from stacked and cut rubber layers, may have a slight cutting accuracy deviation, resulting in uneven edges. This is a normal occurrence. For a perfectly neat edge, consider consulting our online customer service to purchase a mouse pad with professionally stitched edges. However, most of our mouse pads come with locked edges.
4. Concerning Mouse Pad Color:
Dear buyers, variations in color are inevitable due to differences in RGB computer displays and CMYK four-color ink dots used in printing. Different imaging methods and display settings on various monitors contribute to these color differences. Chromatic aberration is controlled within 10% to meet international printing standards. Rest assured that we strictly follow standard printing methods, adhering to the color values in design drawings rather than screen representations.
5. Regarding Logistics Delivery Time:
Dear buyer, prolonged waiting times for product receipt are attributed to the complexities of international logistics and multiple-country transfers before reaching your address. Unforeseen factors such as weather, national policies, and customs clearance speed also impact delivery time. Our free shipping option employs an economical transportation mode, which might result in slower delivery. For quicker product reception, we recommend choosing a paid shipping method with logistics tracking information.
Size Options:
– Small Mousepad: Available in S (18x22CM), M (20x25CM), and L (25x29CM).
– Large Mousepad: Choose from M (30x60CM), L (30x70CM), XL (30x90CM), and XXL (40x90CM).
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